Frequently Asked Questions

 

Below are answers to frequently asked questions. If you need additional information please call our office: 781.647-0589 (M-F 8a-6p), or email:Sondra@sondracelli.com

 

Can anyone order a custom Sondra Celli Design?

Yes! Sondra designs for everyone – no matter your age, shape, or size. Check out our PORTFOLIOS to see examples of our work.

 

How much does a Sondra Celli custom design cost?

Prices vary based on a number of things; the style, materials used, and amount of bling. An unembellished bridal gown consisting of a lace up corset and simple tulle skirt starts at $3,500. Unembellished gowns such as those seen on TLC’s My Big Fat American Gypsy Wedding, start at $5,000 and up. To get a more specific price quote, email a photo of the style of custom dress, outfit, or accessory you want, the size you need, and a deadline date for receiving the design. Please note: price fluctuations can occur on fabrics, crystals, shipping charges, etc. For that reason, our quotes will be honored for one year from the date they are provided to you.

 

Why does a custom design dress cost more?

Dresses that are mass-manufactured in factories overseas are much less expensive. Countless “cookie cutter” style dresses are cut by machines into standard sizes using inexpensive fabrics. Embellishments are usually of a lesser quality and can include sequins and plastic “gems”. For our custom designs we first draft an original pattern based on the specific measurements of the particular client we are working with. No two dresses will be cut the same as everyone’s body shape is unique.

We use quality materials and embellish with multi-faceted crystals that reflect light adding brilliance to every design. Our veteran staff of talented designers place each individual stone by hand and, depending upon your motif, it can take several hours to many weeks to complete a design. When you purchase a custom piece by Sondra Celli you are receiving a product proudly Made in America.

 

How do I place my order?

Call our office at: 781.647-0589 with an initial 50% deposit, your measurements and mailing address. We will then set up an appointment for you to meet with Sondra to discuss design details. If you live out of state, Sondra will call you directly. All work can be done by phone and/or email. A custom pattern is drafted based on your specific measurements and shipped to you to try on at home. If the pattern fits, return it to us and we then assemble and embellish the dress. If it needs altering, take it to a tailor or seamstress and have it pinned. Return the pinned pattern to us and we do the altering and then assemble and embellish the dress. Photos of the completed design will be sent to you for your approval before shipping.

 

How long does it take to create a custom design?

Times vary based on how complicated the design and how busy we are at the time that you place your order. (Christmas, Halloween, Easter, graduation and prom seasons are very busy times for us.) We encourage you to call at least 8-10 months ahead of your deadline.

 

What is your return policy?

We do not accept returns as each piece we design is a custom piece that is tailored to, and for, you. As a client you are actively involved in the design effort. You will collaborate closely with Sondra on style, fabric, color, trim, and embellishments. You will also have Sondra’s direct number to reach her at any point during the design process. If minor alterations are necessary, we are happy to make them at no cost to you. However, a change fee may be issued should you request a rework of your initial design order.

 

 

 

 

Sondra Celli Designs

144 Moody Street, Building #24, Waltham, MA 02453

Phone: 781.647-0589

Email: Sondra@sondracelli.com